From CTV News
He added firefighters did not have an evacuation plan for the seniors’ residence and they arrived late to the scene.
Moreover, he said several volunteer firefighters — including the fire chief — were not adequately trained because they were subject to a “grandfather” clause that exempted them from new training requirements.
“We will say in polite terms that during this (fire) intervention, the lack of training and preparation were very evident,” Delage said in his report.